Contact

Whether you have a question about your order, a product, a return, or anything else — the Vander team is here to help.

Customer Support

• Email: help@vander-us.com
• Response time: within 2 business days
• Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time)

Messages received on weekends or US public holidays will be answered on the next business day.

Quick Links

• Returns: start a return through our Return Request form — 90-day return window
• Order tracking: track your shipment at vander-us.com/apps/parcelpanel
• Shipping questions: see our Shipping Policy

Business Information

• Brand: Vander
• Owner: Brittney Odoms
• Address: 7015 Doreen St, Tampa, FL 33617, United States

Send Us a Message

Use the form below — please include your full name, email address, order number (if applicable), and a clear description of your inquiry: